Cookies Policy

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another device. They allow the website to recognise a device, remember certain information and provide a more consistent experience when you return. Some cookies are placed by the website you are visiting, while others may be placed by service providers that support website functions.

We may also use similar technologies, including pixels, tags, software development tools and local storage. These technologies can collect information about how a device interacts with the website. In this policy, we use the word cookies to refer to cookies and similar technologies unless we say otherwise.

Cookies do not usually contain information that directly identifies you. However, information collected through cookies may be linked with other information associated with your account, device or website activity. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

Strictly necessary cookies

These cookies are needed for core website functions. They may support account access, session management, security checks, fraud prevention, page navigation and other features that allow the website to operate. Because these cookies support essential functions, disabling them may affect the availability or performance of parts of the website.

Functional cookies

Functional cookies help remember choices and preferences, such as language, region, display settings or other options selected during a visit. They may make the website easier to use and help provide a more personalised experience. If these cookies are disabled, some preferences may need to be selected again.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may provide information about pages visited, links selected, time spent on a page, general device information and whether a page or feature works as intended. We use this information in an aggregated or otherwise appropriate form to review performance, identify issues and improve the website.

Advertising and marketing cookies

Subject to your choices and applicable requirements, advertising or marketing cookies may be used to help measure campaigns, understand interactions with promotional content or show information that is more relevant to your interests. These cookies may be used by us or by third-party service providers acting on our behalf. We do not treat acceptance of marketing cookies as a requirement for using essential website functions.

Cookies may be used for several purposes connected with the operation and improvement of Wingaga Casino. The specific cookies used may change as website features, service providers and technical requirements change. We aim to use cookies for legitimate business and operational purposes, while providing choices where consent is required.

• To keep the website secure and help detect unusual, unauthorised or potentially fraudulent activity.
• To maintain a session while you move between pages and to support sign-in or account-related functions.
• To remember settings, preferences and information that you choose to provide.
• To understand how the website is used and identify areas that may need improvement.
• To monitor technical performance, including page loading, errors and service availability.
• To measure the effectiveness of website content, promotions or communications where permitted.
• To support responsible operation of gambling-related features and help apply relevant account or access controls.
• To provide information about how to manage cookie choices and improve your experience across visits.

Information collected through cookies may include an internet protocol address, browser type, device type, operating system, approximate location, referring website, pages viewed, dates and times of visits, and interactions with website features. The information collected will depend on the cookie and the settings on your device.

Cookies are not used to remove your responsibility to keep your account details and device secure. You should use appropriate security settings, avoid sharing login information and sign out when using a shared or public device.

When you first visit the website, you may be shown a cookie notice or preference tool. Where applicable, you can use that tool to accept, reject or adjust optional cookie categories. Strictly necessary cookies may continue to operate because they are required to provide requested website functions.

You can also manage cookies through the settings in your browser or device. Most browsers allow you to view, block, delete or restrict cookies. The method varies between browsers and devices, so you should check the relevant help or settings menu for instructions. You may need to repeat your choices if you use a different browser, clear your cookies or change devices.

1. Open the privacy, security or cookie settings in your browser or device.
2. Review the available options for accepting, blocking or deleting cookies.
3. Choose the settings that suit your preferences and save the changes.
4. Return to the website and review any available cookie preference tool if further choices are provided.

If you block or delete cookies, parts of the website may not work as intended. You may be unable to use some account features, preferences may not be retained, and website content may load differently. Disabling cookies does not necessarily delete information already collected or held in accordance with our Privacy Policy.

Cookie choices are separate from other choices you may have about communications, account information, privacy requests or responsible gambling tools. Changing your cookie settings does not change any account terms, verification requirements or safer gambling settings that apply to you.

We may use carefully selected third-party providers to help with website hosting, security, analytics, technical support, communications, measurement and other services. These providers may use cookies or similar technologies in accordance with their own arrangements and the services they provide. Where appropriate, we take steps to require service providers to handle information securely and only for authorised purposes.

Some third-party services may operate from, or process information in, countries outside Australia. If information is handled overseas, we take reasonable steps to manage that handling in line with applicable privacy obligations. The availability and operation of third-party cookies may change without notice as providers update their tools or services.

Cookies may be session cookies or persistent cookies. Session cookies generally expire when you close your browser. Persistent cookies remain on a device for a set period or until they are deleted. The period for which a cookie remains available depends on its purpose, the provider and your browser or device settings. We retain information collected through cookies only for as long as reasonably needed for the relevant purpose, legal obligations, security, dispute resolution or legitimate business needs.

We use reasonable administrative, technical and organisational measures to protect information handled through the website. However, no online service or method of electronic storage can be guaranteed to be completely secure. You should take sensible steps to protect your device, keep software updated and use trusted networks when accessing your account.

We may update this Cookies Policy when our website, technology, service providers, business practices or legal obligations change. The updated version will be made available on this page with a revised date where appropriate. You should review this page from time to time so you remain informed about how cookies and similar technologies are used.

If you have a question about this Cookies Policy or wish to make a privacy-related request, please use the contact or support channels made available on the Wingaga Casino website. We may need to verify your identity before responding to a request involving personal information.